Resume
Work
VERIZON COMMUNICATIONS / 2020-Present
L&D Consultant
CHARTER COMMUNICATIONS / 2017-2020
Learning Experience Designer
•Design, develop, and evaluate technical learning experiences
•Creation and development of Field Operations VR program
•Field Operations Video Media Center Admin
•Balance multiple projects at varying stages of development
•Development of Prototypes to gain early sign-off from stakeholder
•Promote collaboration and relationships among teammates
•Promote design thinking among teammates and stakeholders, ensuring a viable experience is met in deliverable
CHYRONHEGO CORPORATION / 2014-2017
Field Support Engineer
•Implementation and delivery of new technology to clients to drive achievement of business goals
•Influenced clients and team members through product competence
•Listened to multiple points of view and built relationships through information sharing
•Research software products and applicability to organizational environment
•Relay usability tests of products back to product managers
GANNETT (TEGNA) COMPANY / 2013-2014
Production Coordinator & Motion Graphic Artist
•Design and animate broadcast graphics for stations’ (including logo design, informational graphics, branding and marketing projects)
•Plan, prioritized and organized stations’ needs effectively and independently
NBCUNIVERSAL / 2009-2013
On-Air Graphics Operator & Developer
•Project managed daily graphic needs to complete assignments
•Creation and management of departmental wiki site
•Liaison between various departments pertaining to customer needs
•Perform routine maintenance on design and on air systems based on a schedule with minimal client downtime based maintenance response times
•Design and implement graphics workflows specific to client groups as they apply to file-based workflows, transcoding, and database integration
•Turn up and problem escalation: responsible for contacting Operations, Show reports, and escalating to engineering groups
ALTITUDE SPORTS & ENTERTAINMENT / 2007-2009 2013-2015
On-Call Technician
•Project managed daily graphic needs to complete assignments
•Creation and management of departmental wiki site
•Liaison between various departments pertaining to customer needs
•Perform routine maintenance on design and on-air systems based on a schedule with minimal client downtime based maintenance response times
•Design and implement graphics workflows specific to client groups as they apply to file-based workflows, transcoding, and database integration
•Intervention and Problem escalation: Responsible for contacting Operations, Show reports, and escalating to engineering groups
FOX SPORTSNET: ROCKY MOUNTAIN / 2007-2008
Production Assistant
•Linear & Non-Linear Avid Editor
•Chyron Lyric Graphics System Operator: Weekend Shift
•Font Assist
•Studio Camera Operator
COLORADO ROCKIES / 2007
In-Game Entertainment Production Assistant
•Motion Graphic Artist
•Chyron Lyric Graphics System Operator
•Font Assist
•Event Camera Operator
•AV Technician
Education
ACADEMY OF ART UNIVERSITY / 2012
Master of Fine Arts: Web Design and New Media
HARDING UNIVERSITY / 2006
Bachelor of Arts: Electronic Media Production
Skills
DESIGN TOOLS & SKILLS:
ADOBE PHOTOSHOP
ADOBE ILLUSTRATOR
ADOBE DREAMWEAVER
ADOBE AFTER EFFECTS
CINEMA 4D
ADOBE PREMIERE PRO
DESIGN THEORY
LAYOUT
TYPOGRAPHY
CONCEPT
STYLING
DEVELOPMENT SKILLS:
UNITY 3D
HTML 5
CSS 3
JAVASCRIPT
XML
CMS
PHP
ELEARNING SKILLS:
CORNERSTONE LMS
ADOBE CAPTIVATE
ARTICULATE STORYLINE 2
XYLEME
REFERENCE DOCUMENT CREATION
PARTICIPANT GUIDE CREATION
KONTIKI VIDEO PLATFORM
PRODUCT DEVELOPMENT CYCLE:
WIREFRAMING
STORYBOARDING
AGILE METHOD
INFORMATION ARCHITECTURE
FLOW DIAGRAMS
LOW AND HIGH FIDELITY MOCKUPS
USE CASE SCENARIOS
UX RESEARCH
INTERACTION DESIGN
USER RESEARCH
PROTOTPYING
USABILITY TESTING
USABILITY ENGINEERING
Personal Skills:
CREATIVE
RELATIONSHIP BUILDING
LEADERSHIP
COMMUNICATION
TEAMWORK
DATA ANALYSIS
PROBLEM SOLVING
TECHNICAL LITERACY
INNOVATIVE
EFFECTIVE PARTNER
DECISION MAKER
RAPID
DEVELOPMENT
DESIGN
DESIGN
THINKING